Shipping policy

At Bsreteam, we are committed to providing fast, reliable, and secure shipping to our customers. Please review the details of our shipping policy before placing your order.

1. Order Processing Time

• Orders are typically processed within 1–3 business days after payment is successfully received.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons or promotional events, processing times may occasionally be longer.

2. Shipping and Delivery

• Estimated delivery time is 6–9 business days, depending on the shipping method and your location.
• Delivery times are approximate and do not include order processing time.
• Actual delivery may vary due to carrier operations, weather conditions, customs clearance, or other unforeseen factors.

3. Shipping Costs

• Shipping fees are calculated based on your shipping address, package weight, and selected shipping method at checkout.
• Promotional or free shipping may apply under certain conditions, which will be displayed at checkout.

4. Order Tracking

• Once your order is shipped, a tracking number will be sent to your email.
• You can track your order using the carrier’s website.

5. International Shipping

• International orders may be subject to customs duties, taxes, or import fees imposed by your country.
• Bsreteam is not responsible for additional customs charges.
• International delivery times may be longer than domestic shipping due to customs and transportation delays.

6. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact our customer service immediately at info@bsreteam.com or +1 613-457-5071.
• We will work with the shipping carrier to resolve the issue and provide a replacement or refund if applicable.

7. Contact Us
For questions regarding shipping, please contact:

• Email: info@bsreteam.com
• Phone: +1 613-457-5071
• Address: 5665 Rue Paul-Sauvé, Saint-Léonard, QC H1P 1L2, Canada

Last Updated: May 18, 2026